An Almost Perfect Convention Promotion

   Fell three words short.

Got an email encouraging me to attend an association’s convention.

  • Finally one well done!
  • It’s been a dry spell for a while.
  • It was almost perfect - if not for three missing words.

First what they did well…

  • The writer was personal with me.
  • He understood and acknowledged the last few months.
  • He felt my potential pain.

He provided solutions.

  • To make things easier for my budget.
  • New ways to attend.
  • Such as discounts for groups by days.

It was almost a grand-slam letter.

  • But he forgot one thing.
  • His title.
  • It was an identifier - not a formality.

I’m on the fringe of the association.

  • I had no idea who the author was.
  • He just gave his name.
  • Not sure if CEO or volunteer leader - or someone else.

As odd as it sounds, the missing title lessened the impact of the wonderful email.

  • I didn’t know who cared about me.
  • Who understood me so well.
  • And left me hanging as a stranger as a parting blow.

(The email could also use a stronger call to action - but if I knew who wrote it, it would have mattered less.)

Makes me think of chapter leaders…do you realize not everyone knows you by name?

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©2007-2012 by Cynthia D'Amour. All rights reserved.