Cynthia D’Amour on Leadership and Life

   At least my version.

One of the great finds of Ann Arbor was the restaurant around the corner from where we live.

• The food was great.
• Everyone knew my name.
• I felt special whenever I went in there.

James and I like to support local businesses.

• This was a perfect fit.
• We did a lot of business meetings there.
• It was very convenient.

This week my world turned on a pin.

• There was a new name on the building.
• It was the last day for the guy who always greeted us at the door.
• Almost everyone was leaving.

And there was more…

• The food was different.
• My favorite salad lost its zingy taste.
• The new chef doused it with herbs I didn’t like.

We probably won’t go back much.

• We could build relationships with new folks.
• It’s still convenient.
• But the food doesn’t taste good to me.

The new herby, earthy approach to cooking is a deal breaker for me - bummer.

Makes me think of chapter leaders…do you know the real reason why your members don’t renew?

Filed under: Board challenges