Perhaps I Was Overreacting Just a Tad…
Posted on December 2nd, 2008 by Cynthia D'Amour
In the moment I was honest.
I feel sort of goofy about my rant last night.
- The feelings were real.
- The perspective was off.
- There are worse things in the world than only getting half of one’s leftovers.
I’m not totally sure what ticked me off.
- I had had a nice day.
- I’m usually pretty laid back.
- Something did though.
Major lesson from the experience…
- My burst of anger did not last long.
- (By the time I posted my story I was basically over it.)
- BUT, the emotional memory lingered.
If this had been any other restaurant…
- The icky feeling memory could taint my enthusiasm for going there.
- I might get on a kick to explore new restaurants.
- (More subconscious rejection than overt.)
My friend, the restaurant owner, didn’t let the negativity linger.
- We chatted last night.
- He did a great job acknowledging my frustration.
- He also apologized - and attempted to make it better.
A few minutes of conversation made all the difference in the world to me.
Makes me think of chapter leaders…how do you diffuse frustration when members feel upset about your chapter?
Filed under: Board challenges, Savvy Leadership
