Got Connections at the Hyatt?
I do.
I recently stayed a Hyatt Hotel.
As I finished the check in process, Vincent, the desk clerk, handed me my keys.
Ms. D’Amour. I put my name on your key holder. If you have any questions or need help while you are here, just give me a call.”
It was sort of weird…
I’ve heard a version of that speech before; however Vincent was the first I remember making a point to give me his name.
Just one word - his name - made me feel more welcome and in a way protected.
I knew if I had any challenges I had a connection who could help me.
Even more impressive, whenever I walked by the front desk, Vincent would nod at me or say hello.
- He either has a great memory - or liked my hair!
- It doesn’t matter. It made me smile every time.
Makes me think of chapter leaders…how do you help your members feel more connected to your chapter?
Filed under: Getting More Members Involved
What hyatt did you stay at where you met Vincent? I am just curious. I work for the Corporate offices and would like to recognize this individual.
Hi Alya!
Thanks for reading my blog. It was the Manchester Grand Hyatt in San Diego - one of your beautiful locations.
I was there from June 7 - 9 if that helps you find him. Vincent is a gem!
Cynthia